Privacy Policy

This Privacy Policy explains how Outsource VA Philippines ("we", "us", "our") collects, uses, and protects information when you visit our website, submit an inquiry, or book a consultation. This is a general template and should be reviewed by a qualified professional before use.

Contact form data: the details you voluntarily provide, such as your name, email, phone number, company information, service interests, budget range, timezone, message, and consent status.

Booking platform data: when you schedule a consultation, our third-party scheduling provider (Calendly) processes the information needed to book and manage your appointment.

Analytics data: if enabled, we may collect standard, aggregated usage data such as pages visited and general device or browser information.

Technical data: limited information such as IP address, used for security measures like spam prevention and rate limiting.

To respond to your inquiry and communicate with you about your needs.

To schedule and manage consultations.

To match you with suitable virtual professionals and provide our services.

To improve our website and understand how it is used.

To protect our website against spam, abuse, and fraud.

Our website may use cookies or similar technologies for essential functionality and, where enabled and permitted, analytics. Analytics and marketing scripts load only when configured and, where required, with appropriate consent. You can control cookies through your browser settings.

We rely on trusted third-party providers to operate our website and services, which may include hosting, database and storage (Supabase), email delivery (Resend), scheduling (Calendly), spam protection (Cloudflare Turnstile), and analytics providers. These providers process data on our behalf and under their own privacy terms.

We retain inquiry and consultation information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods will be confirmed on legal review.

We take reasonable technical and organizational measures to protect your information, including restricted database access and server-side handling of sensitive credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent. To make a request, contact us using the details below. We will respond in accordance with applicable law.

We work with clients and professionals internationally. Your information may be processed in countries other than your own, including the Philippines and locations where our service providers operate. Where required, appropriate safeguards will be applied.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.

For privacy questions or requests, contact us using the business contact details provided on this website. A dedicated privacy contact email will be added once finalized.